Terms and Conditions

Effective Date: [2/3/2025]

Welcome to PawsanWhiskers! By accessing and using our website ([PawsanWhiskers]), you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General Information

🔹 PawsanWhiskers ("we," "our," or "us") provides pet supplies for retail purchase.
🔹 By using our website, you confirm that you are at least 18 years old or have parental consent.
🔹 We reserve the right to update, change, or replace any part of these Terms & Conditions without prior notice.
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2. Product Information & Disclaimers

🔹 We strive to provide accurate product descriptions, but we do not guarantee that product images, descriptions, or specifications are completely error-free.
🔹 All pet products should be used under supervision, and we are not responsible for any injuries or damages caused by improper use.
🔹 We do not manufacture the products ourselves; therefore, we are not liable for defects. If you receive a defective product, refer to our Return Policy.
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3. Pricing & Payments

🔹 All prices are listed in [USD] and are subject to change without notice.
🔹 We accept payments via [List Payment Methods, e.g., Credit/Debit Cards, PayPal, Shop Pay, Apple Pay, Meta Pay, and Google Pay].
🔹 PawsanWhiskers reserves the right to refuse or cancel any order at our discretion, including suspected fraudulent transactions.
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4. Shipping & Delivery

🔹 We ship within [List Shipping Regions, e.g., the U.S. only or Worldwide].
🔹 Shipping times vary based on location and product availability. Estimated delivery times are provided at checkout.
🔹 We are not responsible for delays caused by shipping carriers, customs, or incorrect addresses provided by the customer.
🔹 If your order is lost in transit, contact us at [jameson1766@outlook.com] within [2] days for assistance.
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5. Returns, Refunds & Exchanges

🔹 Returns: We accept returns within [5] days of delivery, provided the product is unused, in original packaging, and in resalable condition.
🔹 Refunds: Refunds will be processed once the returned item is received and inspected.
🔹 Exchanges: If you receive a defective or incorrect product, we will provide a replacement.
🔹 Certain items (e.g., perishable goods, opened pet food, personalized items) may not be eligible for returns.
🔹 Customers are responsible for return shipping costs unless the return is due to our error.

📩 To initiate a return, contact us at [jameson1766@outlook.com] with your order number and reason for return.
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6. Cancellations

🔹 Orders can only be canceled within [2] hours of purchase. After this period, cancellations are not guaranteed due to the fact that sometimes it only takes around few hours for a product to be ready for shipping
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7. Limitation of Liability

🔹 PawsanWhiskers is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
🔹 By purchasing pet supplies from our store, you acknowledge that pet safety is the responsibility of the pet owner.
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8. Privacy Policy & Data Protection

🔹 We respect your privacy and protect your personal data. For details, see our Privacy Policy [https://whiskersanpaws.myshopify.com/pages/privacy-policy].
🔹 Your payment information is securely processed and is never stored on our servers.
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9. Governing Law

🔹 These Terms & Conditions are governed by the laws of the State of Colorado, USA, and any disputes must be resolved through arbitration in this jurisdiction.
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10. Contact Us

📩 If you have any questions about these Terms & Conditions, contact us at:
Email: [jameson1766@outlook.com]